For Microsoftİ Word
Products purchased that are downloadable are refundable within 30-days from date of purchase. To obtain an exchange, you must notify Information Computerutils.com, within 30 days of your original purchase date, that you desire to exchange the product purchased. The “Refund Claim Form” provided to you must be returned to Computerutils.com by regular mail only (no e-mail), within 10 days, in order to obtain refund.
Products purchased that are not downloadable (CD, Diskette, or Hard Printed Versions) may be returned for a full refund. To obtain a refund, you must notify Computerutils.com within 30-days of your original purchase date, that you desire a refund for the product purchased. The “Refund Claim Form” provided to you must be returned to Computerutils.com by regular mail only (no e-mail), within 10-days, in order to obtain a refund.
In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to Computerutils.com. Computerutils.com will not be liable for any claims of non-receipt of merchandise, and/or non-receipt of a “Refund Claim Form” that was a result of an incorrect email address and/or mailing address provided by you to Computerutils.com. The customer is responsible for providing a correct/working e-mail address.
Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
Contacting Company.
You may contact the Company for customer support at customers@computerutils.com.
Computerutils.com reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Computerutils.com's Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.